Privacy Policy

This policy refers to information collected from individual members and employees of members with access to the RCSA NZ Member Benefits Program.

Type of personal information held:
Personal information that we, MEMBERBenefits Limited, collects and holds, in its capacity as manager of the RCSA Member Benefits Program, usually falls into the following categories:

Contact details, including address, email and/or telephone.

Membership Number or Employee Number.

Information obtained to assist in providing access to benefits. This could include sensitive financial information or personal information.

Complaints and compliments about benefits and providers of benefits.

Primary purposes for which we hold personal information:
Offering of member benefits or employee benefits and services.

Delivery of information to providers as specifically requested by the member or employee.

The conferring of prizes.

Assessing suitability for access to relevant benefits.

Complaint investigation.

Insurance.

Disclosures
MEMBERBenefits may disclose your personal information for the purposes for which it is primarily held or a related secondary purpose. We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.

Inquiries and Complaints
You can make further inquiries or complaints about our privacy policies to our Privacy Co-ordinator whose contact details are:

David Young
MEMBERBenefits Limited
24 Coblers Lane
Riverhead Auckland 1250
E-mail: exec@memberbenefits.com.au

Access
You can gain access to the personal information that we hold about you.

We do refuse access if it would interfere with the privacy rights of other persons or if it reaches any confidentiality that attaches to that information.

If you wish to obtain access to your personal information, you should contact our Privacy Co-ordinator. You will need to be in a position to verify your identity.

We might impose a moderate charge in providing access. Our Privacy Co-ordinator would discuss these with you.

You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine which information may be provided.